OUTRIQ & CO • Effective Date: September 24, 2026
Effective Date: September 24, 2026
Welcome to OUTRIQ. These Terms of Service (the “Terms”) govern your access to and use of our website, products, services, and any purchases made through our website (collectively, the “Services”).
Throughout these Terms, “OUTRIQ,” “we,” “us,” and “our” refer to OUTRIQ & CO, doing business as OUTRIQ. “You” and “your” refer to any visitor, customer, or user of our Services.
By accessing, browsing, creating an order through, or otherwise using our Services, you agree to be bound by these Terms and by our Privacy Policy, Shipping Policy, and Refund & Reshipment Policy. If you do not agree with these Terms, do not use our Services or place an order.
You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through our Services. If you are under the age of majority where you live, you may use the Services only with the involvement and permission of a parent or legal guardian.
You agree to provide information that is accurate, current, complete, and not misleading when you place an order, contact us, or otherwise interact with the Services. You are responsible for ensuring that your delivery address, contact details, order details, and any other information you provide are correct before submitting an order.
We aim to display product descriptions, prices, photographs, colors, sizes, specifications, and availability as accurately as reasonably possible. However, we cannot guarantee that product images, colors, packaging, descriptions, or other content displayed on your device will be completely accurate, current, or error-free. Actual products may vary slightly from images or descriptions because of display settings, manufacturing changes, or other factors.
All products are subject to availability. We may limit quantities, discontinue products, modify product details, correct errors, or cancel orders when necessary. We reserve the right to refuse or cancel an order for reasons including suspected fraud, unauthorized or invalid transactions, inaccurate pricing or product information, stock limitations, or circumstances beyond our reasonable control.
Prices are shown in the currency displayed at checkout unless otherwise stated. Prices, promotions, and product availability may change at any time before you submit your order.
Where applicable, taxes, shipping charges, customs duties, import charges, handling charges, or similar fees may be calculated or disclosed at checkout. Depending on your delivery destination, you may also be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by local authorities or carriers after shipment. These charges are not controlled by OUTRIQ unless expressly stated at checkout.
If an obvious pricing, description, or availability error occurs, we may correct the error and cancel or refuse an affected order, including after an order confirmation has been issued. If payment has already been captured for a cancelled order, we will arrange a refund of the amount paid for the cancelled item or order, as applicable.
Submitting an order is an offer by you to purchase the selected products under these Terms. An order confirmation, payment authorization, or automated email does not necessarily mean that we have accepted your order.
We accept an order when we process it for fulfillment or send you a shipping confirmation, unless we notify you that the order has been cancelled or cannot be fulfilled. We may contact you for additional information before accepting or processing an order.
You may request an order cancellation by contacting us promptly at support@outriq.com. We cannot guarantee that a cancellation or change can be made once an order has been processed, prepared, or shipped.
Payments are processed through independent third-party payment service providers. OUTRIQ does not store or retain your full payment card number, card security code, or other saved payment credentials on our systems.
When you choose a payment method, your payment information is collected and handled by the applicable third-party payment provider according to its own terms, security practices, and privacy policy. You are responsible for providing a valid and authorized payment method. By placing an order, you authorize the relevant payment provider to charge the amount shown at checkout, including applicable taxes, shipping costs, and other disclosed charges.
We are not responsible for delays, errors, declines, interruptions, or security incidents caused by a third-party payment provider, financial institution, card network, or payment method, except to the extent required by applicable law.
OUTRIQ serves customers in the United States and internationally. Delivery times are estimates, not guarantees. In most cases, delivery takes approximately 6 to 10 days after an order has been processed and shipped. Actual delivery time may be longer or shorter depending on the destination, carrier operations, customs processing, local delivery conditions, weather, public holidays, high-volume periods, and other events outside our reasonable control.
Please review our Shipping Policy for additional information about processing, tracking, address accuracy, international deliveries, customs responsibilities, and delivery issues. By placing an order, you agree to the Shipping Policy.
You are responsible for providing a complete and accurate delivery address. OUTRIQ is not responsible for delays, losses, failed delivery, additional charges, or non-delivery caused by an incorrect, incomplete, inaccessible, or undeliverable address provided by you.
OUTRIQ does not offer returns or exchanges for change of mind, incorrect size selection, preference changes, or other non-defect reasons, except where required by applicable law.
If an item arrives damaged, broken, defective, or materially incorrect, please contact us at support@outriq.com within 7 days of delivery and provide your order number together with clear photographs or video showing the issue. After reviewing the claim, we may, at our discretion and as appropriate:
We may require additional information, proof of delivery, or return of the affected item where reasonably necessary. Refunds, when approved, are generally issued to the original payment method. The time it takes for a refund to appear may depend on your payment provider or financial institution.
The Services and their content, including text, product descriptions, branding, logos, graphics, images, photographs, videos, designs, software, layout, and other materials, are owned by or licensed to OUTRIQ and are protected by applicable intellectual-property laws.
You may use the Services only for your personal, non-commercial shopping and informational purposes. You may not copy, reproduce, distribute, modify, create derivative works from, display, publish, sell, license, reverse engineer, scrape, or otherwise exploit any part of the Services without our prior written permission.
You agree not to use the Services in a way that is unlawful, fraudulent, harmful, or disruptive. In particular, you must not:
OUTRIQ may offer a loyalty and rewards program that allows eligible customers to earn promotional store credits, discounts, free-item offers, or other benefits.
Participation in the program and use of all rewards are subject to the OUTRIQ Loyalty & Rewards Program Terms, which form part of these Terms of Service. OUTRIQ may modify, suspend, restrict, or discontinue the program or any reward at any time, subject to applicable law.
To the fullest extent permitted by applicable law, the Services and all products are provided on an “as is” and “as available” basis. OUTRIQ and its owners, directors, officers, employees, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages.
These Terms are governed by the laws applicable to OUTRIQ & CO. For questions regarding these Terms, contact us:
Effective Date: September 24, 2026
OUTRIQ respects your privacy. This Privacy Policy explains how OUTRIQ & CO, doing business as OUTRIQ (“OUTRIQ,” “we,” “us,” or “our”), collects, uses, shares, retains, and protects personal information when you visit or use https://outriq.com, place an order, contact us, or otherwise interact with our products and services.
We collect information directly from you (name, email, phone, billing & shipping address, order details), automatically through cookies and device identifiers (IP address, browser type, pages viewed), and from service providers (payment processors, delivery status).
We use your information to process and fulfill orders, communicate order updates and support responses, process payments securely, prevent fraud, improve site performance, and comply with legal requirements.
OUTRIQ does not sell personal information for money. We share data only with essential service providers (hosting, payment, logistics, analytics) necessary to operate our business.
Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal data. Contact us at support@outriq.com with the subject line “Privacy Request.”
Effective Date: September 24, 2026
At this time, OUTRIQ ships to eligible physical addresses in the continental United States ($7.95 flat rate for orders under $59, and Free Shipping on orders of $59 or more). Orders typically arrive within 6 to 10 business days after dispatch.
We do not currently deliver to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, APO/FPO/DPO military addresses, or P.O. Boxes. Delivery dates are estimates, not guarantees.
Effective Date: September 24, 2026
OUTRIQ does not accept returns or exchanges for non-defect reasons (change of mind, size preference, etc.).
If an item arrives damaged, broken, defective, or materially incorrect, email support@outriq.com within 7 days of delivery with your order number and clear photos/videos showing the issue. Eligible claims will receive a replacement reshipment or a full refund to the original payment method.
